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1450 Dixie Highway, Park Hills, KY 41011

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For all inquiries, email us at [email protected] or fill out our form.

FAQ

Common Questions

Can my granite top be damaged?

Like any solid surface, high impact blows can harm granite. Because of its crystalline structure, it can chip if subjected to sharp hard objects. Unsealed, granite can absorb stains such as oil, which can ultimately cause dark spots or discoloration. Heat from pots and pans or burning liquids will not affect granite under normal circumstances.

Will my granite look like the online sample?

The samples you see on the computer have been scanned and saved as digital images. The color tones may not be absolutely correct due to variations in computer systems, monitors and compression algorithms. Also, granite is a natural material with naturally occurring variations in color, tone, granularity, pattern, etc. These variations are expected and are the source of its natural beauty.

Can granite crack?

No, not with regular use. Granite is most susceptible to cracks during shipping and installation. Normal use will not overstress this durable material.

I have heard of "sealing" countertops. What does that mean?

Certain types of countertops needs sealing and other do not. Granite and quartzite countertops need sealing, and both depend on how often it is used. Granite typically needs resealing every 1-5 years, and quartzite needs it every 1-2 years. You can perform the water test yourself to see if your countertops need to be resealed. Quartz countertops do not need any sealing since it is not a natural stone.

What countertop is best for me?

Different types of countertops are best for all different needs and lifestyles. Visit our countertop page to see all the pros and cons of each different countertop, or come visit us at our showroom to talk with our experts!

What is the best way to clean my new countertops?

To make your own countertop cleaner at home, combine:

  • 1/4 cup of isopropyl alcohol
  • 3-5 drops of dish soap
  • 5-10 drops of essential oils (optional)
  • 1.5 cups of distilled water

This cleaner is safe to use on quartz as well as your natural stone countertops such as granite and quartzite. 

When installing new cabinets, does Granite World hook up plumbing as well?

Just to be transparent with all of our customers, we do NOT hook up plumbing when installing your cabinets or countertops.

Do you have soft close cabinet drawers and doors?

Soft close drawers and doors are available with our cabinets! We also have many other features you can add to your cabinets to ensure they are asethically the look you want but also functional and accomodating to your exact needs. 

How do I care for my new kitchen cabinets?

We want your new dream cabinets to stay in as great of shape as they arrive! Things you can do to take care of and maintain your cabinets are basic cleaning, wiping up spills immediately, and any wiping down your cabinets to avoid grease and dirt build up. There are also things to avoid exposing your cabinets to:

  • Excessive moisture
  • Extreme humidity
  • Severe hot or severe cold temperatures
  • Harsh cleaners
  • Waxes

Do you have samples or full slabs in your showroom?

One thing we take pride in is having many different full slabs of granite for you to choose from. Since granite is a natural stone, every slab looks different, so we want to ensure that you pick out the exact slab you want. We also have a plethora of quartz and quartzite samples for you to choose from!

ADDRESS
1450 Dixie Highway
Park Hills , KY 41011

 

EMAIL
[email protected]
Custom Cabinetry & Countertops by Granite World
HOURS
Mon – Fri: 9AM – 5PM
Sat – Sun: 10AM – 2PM

 

PHONE
(859) 371-7444